Returns & Exchanges
At Walthers, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for a different size.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
