Frequently Asked Questions
Everything you need to know about your Walthers shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $100, while a flat rate of $7.50 applies to orders below that threshold.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all Walthers tags still attached. Please use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure a perfect fit.
What payment methods do you accept?
Walthers accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are Walthers products ethically manufactured?
Sustainability and ethics are at our core. We partner exclusively with fair-trade certified factories that ensure safe working conditions and use eco-friendly materials whenever possible.